PCC Communities

Each community focuses on a specific domain within the Avaya ecosystem. Members collaborate via monthly calls to share insights, raise issues, and drive improvements.

Contact Center (CC)

CC Elite and Infinity with Multi-vendor integration, usability, and roadmap

Avaya Leader:

Partner Leader:

Pre-Sales Engineering & Tools (PET)

Solutioning, tools, processes

Avaya Leader:

Partner Leader:

Services

Day One & Day Two service excellence

Avaya Leader:

Partner Leader:

Small Medium Enterprise (SME)

IP Office & Cloud Office challenges, solutions and roadmaps

Avaya Leader:

Partner Leader:

Unified Communications (UC)

Core UC product strategy & field issue resolution

Avaya Leader:

Partner Leader: